# ChatBees Website ChatBot

Automatically and instantly answer customers' questions on your website 24/7. Allow customers to leave their email and detailed feedback, which you can monitor and respond to.

Want to add a ChatBot to your website? It is very simple, just a few steps:

1. Signin to your account
2. Create a collection
3. Upload document, crawl a website or ingest a data source
4. Click the "Share" to get the one line Javascript code, and embed it to your website. 

<figure><img src="/files/wtFxpC5CcYYALxhPLo1T" alt="" width="563"><figcaption></figcaption></figure>

## Lead Capture

Capturing leads is very simple within the chatbot. If a customer is dissatisfied with the answer or interested in follow-up, they can click the email icon in the answer. This will prompt a feedback form where they can leave their email address and a detailed message, all within the chatbot interface.

<figure><img src="/files/kdxASDbv2YqZLmUuby4X" alt="" width="375"><figcaption></figcaption></figure>

The customer's email and message will appear in the 'Feedback' tab on the UI. Sending the feedback to your email will be ready soon.

<figure><img src="/files/AiGHYR5g3tUltb58XLos" alt=""><figcaption></figcaption></figure>

## Customize Logo, Brand and Hint Message

Want to customize the chatbot logo, brand and hint message? It is easy to do, just update them in UI. No extra cost is charged, e.g. you simply pay the add-on price for the Flex tier!

<figure><img src="/files/okYK1zRpTUusCvydZGv4" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
And if you build/deploy your website with Netlify, even simpler with <https://github.com/ChatBees/netlify-plugin-chatbees>.
{% endhint %}

## Chat with a human agent through the chatbot?

It would be ideal to allow customers to follow up with a human agent without leaving the chatbot. We're working on delivering this seamless experience. Contact us and share your requirements!


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatbees.ai/chatbees/chatbots/chatbees-website-chatbot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.