ChatBees
  • 👋Welcome
  • Concepts
    • 📖Architecture
    • 📖Security
    • 📖Serverless RAG
    • 📖Namespace and Collection
    • 📖Access Control
    • 🚀Ticket AI Agent
  • Ticket AI Agent
    • Installation
  • WEB APP REFERENCES
    • 🔑Sign-in and Sign-out
    • ⛓️Manage Connectors
    • 🌏Manage Collections
      • 💿Data Sources
        • 📖Configure Periodic Import
      • ❓Chat with collection
      • ⏱️View Q/A history
      • 📖Publish a Collection
    • 🏛️Manage Users
    • 💰[Flex] Billing and Payment
    • 💰[Enterprise] Billing and Payment
    • 📈Account Usage
    • 🗝️API Keys
    • 🖥️Generated Code Sample
  • ChatBots
    • 🪄AI Chat for Confluence
    • 🪄ChatBees Slack Bot
    • 🪄ChatBees Website ChatBot
    • 🪄Pnyx Discord Bot
  • Snowflake Native App
  • API References
    • 📖API Key
    • 📖Collection Operations
      • 📖Create Collection
      • 📖Configure Collection
      • 📖List Collections
      • 📖Delete Collection
    • 📖Document Operations
      • 📖Upload Document
      • 📖Summarize Document
      • 📖Get Document Outlines and FAQs
      • 📖Ask
      • 📖Chat
      • 📖Search
      • 📖Personalize Response
      • 📖List Documents
      • 📖Delete Document
    • 📖Crawl Operations
      • 📖Create Crawl
      • 📖Get Crawl
      • 📖Index Crawl
      • 📖Delete Crawl
    • 📖Ingest Data Sources
      • 📖Create Ingestion
      • 📖Get Ingestion
      • 📖Index Ingestion
      • 📖Delete Ingestion
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On this page
  • Lead Capture
  • Customize Logo, Brand and Hint Message
  • Chat with a human agent through the chatbot?
  1. ChatBots

ChatBees Website ChatBot

PreviousChatBees Slack BotNextPnyx Discord Bot

Last updated 8 months ago

Automatically and instantly answer customers' questions on your website 24/7. Allow customers to leave their email and detailed feedback, which you can monitor and respond to.

Want to add a ChatBot to your website? It is very simple, just a few steps:

  1. Signin to your account

  2. Create a collection

  3. Upload document, crawl a website or ingest a data source

  4. Click the "Share" to get the one line Javascript code, and embed it to your website.

Lead Capture

Capturing leads is very simple within the chatbot. If a customer is dissatisfied with the answer or interested in follow-up, they can click the email icon in the answer. This will prompt a feedback form where they can leave their email address and a detailed message, all within the chatbot interface.

The customer's email and message will appear in the 'Feedback' tab on the UI. Sending the feedback to your email will be ready soon.

Customize Logo, Brand and Hint Message

Want to customize the chatbot logo, brand and hint message? It is easy to do, just update them in UI. No extra cost is charged, e.g. you simply pay the add-on price for the Flex tier!

Chat with a human agent through the chatbot?

It would be ideal to allow customers to follow up with a human agent without leaving the chatbot. We're working on delivering this seamless experience. Contact us and share your requirements!

And if you build/deploy your website with Netlify, even simpler with .

🪄
https://github.com/ChatBees/netlify-plugin-chatbees